Copyright & DMCA Policy

We respect the intellectual property of others and expect our users to do the same. Our Terms of Service prohibit posting content you do not have the right to use (Sections 6 and 7). This page explains how a copyright owner can have infringing content removed from SaaSCity, and how a user whose content was removed can respond. The process meets the US Digital Millennium Copyright Act (17 U.S.C. § 512) and the notice-and-action rules of the EU Digital Services Act.

1. Designated Agent

Send copyright notices and counter-notices to our designated agent:

Email reaches us fastest. This address is for copyright matters; other requests sent here may not get a reply.

2. Reporting Infringement (DMCA Notice)

Your notice must be in writing and include:

1. Your physical or electronic signature, as the copyright owner or a person authorized to act on the owner's behalf.
2. Identification of the copyrighted work you claim is infringed, or, if several works are covered by one notice, a representative list of them.
3. Identification of the material you claim is infringing and that you want removed, with enough information for us to find it, preferably the exact URL of each page on saascity.io.
4. Your contact information: name, postal address, telephone number and email address.
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner, or are authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

When we receive a complete notice, we remove or disable access to the material promptly, notify the user who posted it with a copy of the notice, and tell them how to send a counter-notice. Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees. If you are not sure that material infringes your rights, consider asking a lawyer first.

3. Counter-Notice

If your content was removed and you believe that was a mistake or a misidentification, you may send our designated agent a counter-notice. It must be in writing and include:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled, and where it appeared before (its URL).
3. A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located or, if your address is outside the United States, of any judicial district in which we may be found, and that you will accept service of process from the person who provided the original notice, or an agent of that person.

When we receive a complete counter-notice, we send a copy to the person who filed the original notice. We restore the material in 10 to 14 business days after receiving the counter-notice, unless our designated agent first receives notice that the person who filed the original notice has started a court action seeking to restrain you from the infringing activity. Knowingly misrepresenting that material was removed by mistake can also make you liable for damages under 17 U.S.C. § 512(f).

4. Repeat Infringers

We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. As a rule, an account that is the subject of three valid copyright notices that are not resolved by a successful counter-notice is closed, and its listings and promotions are removed. We may act sooner for flagrant infringement, and we do not count notices that were withdrawn or shown to be mistaken. Paid placements removed under this policy are not refunded.

5. Notices From the European Union and Elsewhere

You do not have to follow the US format to report content. Under the EU Digital Services Act, any notice that tells us where the content is (its URL), explains why you believe it is unlawful, gives your name and email address (except for some offences involving children), and states that you believe in good faith that the notice is accurate and complete, is enough for us to act. Send it to [email protected]. We confirm receipt, decide without undue delay and in an objective way, and tell you and the user who posted the content what we decided and how to contest it, as Section 12 of the Terms describes. The same address handles trademark complaints (Terms 7.4) and reports of other unlawful content.

6. What We Can Remove

• We can remove content hosted on saascity.io: listings, launch pages, logos and screenshots, comments, ads, blog posts and guest posts.
• We cannot remove content from the websites our listings link to. For those, contact the owner or host of that website.
• Removing a listing can also remove its backlink and its building on the city map (Terms 5.3).