FIXR Field is a cloud-based field service management platform aimed at small and medium service businesses in trades like plumbing, electrical work, and HVAC. It centralizes job management, client records, and technician coordination in a single web dashboard so owners and managers can run day-to-day operations without juggling spreadsheets.
The platform is built around an AI voice assistant. A user can speak a natural-language command such as "create an urgent plumbing job for Dupont," and the system creates or updates the corresponding record directly. According to the site, voice recognition runs in multiple languages, including French, English, and Arabic, with a stated 94 percent recognition rate and sub-two-second response times. Beyond voice input, an AI assistant analyzes operational data to flag overdue jobs, unassigned tasks, revenue trends, and uneven technician workloads.
Core features include real-time job tracking with priority levels and status updates, a client CRM with contact details and intervention history, technician availability and workload monitoring, and a six-month analytics dashboard for revenue and performance. The platform also generates invoices, monthly reports, and client records automatically from field input. It is a web application accessible across desktop, tablet, and mobile, and an account is required.
Pricing is tiered: a Starter plan at $29 per month covers up to three technicians and 50 jobs; a Pro plan at $49 per month adds up to 15 technicians and unlimited jobs; and an Enterprise plan at $99 per month offers unlimited resources with a 99.9 percent SLA and 24/7 support. All plans include a 14-day free trial with no credit card required. The platform runs on Supabase with row-level security, uses HTTPS/TLS encryption, and hosts data in the EU under GDPR compliance.