About Paperchat - AI customer support
PaperChat is an AI-powered chat platform that builds custom chatbots and document assistants trained on your files, website, knowledge base and other documents (PDFs, webpages, text) to read, search, summarize and answer questions conversationally; it uses large language models to deliver sourced, multilingual responses, analytics, no-code integrations and human handover, helping businesses and individuals speed up research, automate customer support, collect leads and get instant insight from documents without coding.
What Paperchat - AI customer support does
Paperchat learns a store's products and policies to provide customer support via the website and various messaging services like Telegram, Instagram, and Messenger. It retrieves live product and order details, ensuring that customer inquiries are addressed in real-time. If a personal touch is needed, it seamlessly hands off the conversation to a human agent.
Users set up Paperchat by inputting their store's URL, allowing the software to read product information and policies. It connects easily to essential platforms like Shopify, WooCommerce, and WordPress without requiring coding or API keys. Users can place a widget on their website and connect it to messaging platforms for unified communication.
Paperchat is for online store owners who want to automate customer support while providing real-time responses. Its integration with platforms like Shopify, WooCommerce, and WordPress makes it accessible for those who may not have technical expertise. The product is ideal for businesses looking to enhance their customer engagement without extensive setup.
Based on paperchat.co, read on Sep 16, 2026.
Key features
- Answers customer queries
- Connects to live data
- Multichannel support