ClaimVMS

ClaimVMS is a cloud-based Video Management System (VMS) designed for e-commerce sellers, warehouses, and fulfillment centers. It records parcel packing and return-opening videos, links them with AWB/barcode numbers, and securely stores evidence for claim disputes. The platform simplifies shipment verification, minimizes fraudulent claims, and enables quick retrieval of proof for marketplaces such as Amazon, Flipkart, Meesho, and other logistics partners.

ClaimVMS is a web-based video management system (VMS) that records packing videos and associates them with AWB numbers. This helps users effectively dispute returns on platforms like Amazon and Flipkart. Unlike many other systems, ClaimVMS allows video storage on the user’s own server, ensuring data sovereignty. Users first scan or enter the AWB number using the ClaimVMS web app. They then record the packing process using a webcam or the Android app. The recorded video is automatically linked to the AWB number and can be stored locally. In case of disputes, users can quickly retrieve and submit the necessary proof to the marketplace. ClaimVMS is designed for e-commerce sellers and businesses that require reliable proof of product packing for return disputes. Its focus on data sovereignty and ease of use sets it apart, especially for sellers looking to manage their video documentation without relying on third-party cloud storage.